Relationship Manager

Helping you navigate the complexities of modern business relationships.

About

A relationship manager is a professional who is responsible for building as well as maintaining relationships with clients along with customers of a company or an organisation. They are often employed in the financial services industry but relationship managers can work in a variety of industries. Moreover, the primary responsibility of a relationship manager is to build and maintain relationships with clients or customers. This involves understanding the needs and preferences of the client, providing personalised service as well as ensuring customer satisfaction.

Overall, relationship managers play a crucial role in building and maintaining relationships with clients or customers. They must have excellent communication, interpersonal skills as well as a deep understanding of the products or services offered by the company. They must also be highly organised as well as be able to manage multiple accounts and priorities simultaneously.

Eligibility

For Bachelor’s

  • The applicants must pass their 10+2 board exams with a minimum of 50%.
  • Seekers can pursue a Bachelor's degree such as BBA in finance, business accounting, economics, business administration and marketing from an authorised educational institute. 

 For Masters

  • Aspirants interested in advancing their career as relationship managers should pursue a Master of Business Administration including the subjects of CRM and so forth. 

Job Roles

The job roles of a Relationship Manager may vary depending on the industry and type of organisation they work for. However, the following are some common job roles of a Relationship Manager:

  • Acquisition Manager
  • Service Relationship Manager
  • Relationship Manager/CRM
  • Branch Manager
  • District Manager
  • Regional Manager

Top Recruiters

Relationship Managers are typically hired by companies in industries such as banking, finance, insurance, real estate and other customer-facing businesses. Some of the top recruiters of Relationship Managers are:

  • Banks
  • Investment firms
  • Insurance companies
  • Real estate companies
  • Consulting firms
  • Retail and consumer goods companies

Employment Sector

Relationship Managers are employed across various sectors as well as other industries including:

  • Banking
  • Finance and investment
  • Insurance
  • Real estate
  • Consulting
  • Retail and consumer goods

Salary

A relationship manager's salary can vary depending on a variety of factors such as location, industry as well as industrial experience.

 

Level of Salary

Salary Package per Year

Starting Salary

Approx Rs 3,00,000

Mid Level Salary

Approx Rs 7,00,000 

Senior Level Salary

Approx Rs 11,00,000 

Skills

  • Relationship-building
  • Sales skills
  • Communication skills
  • Analytical skills
  • Problem-solving skills
  • Time management skills
  • Customer service skills
  • Industry knowledge

Scope

The career scope of a Relationship Manager is broad and varied with opportunities to work in a variety of industries and sectors. Relationship Managers can work in numerous industries as well as sectors to specialise in a particular area such as wealth management, business development or customer success. Some of the common career paths for Relationship Managers include:

  • Account Manager
  • Business Development Manager
  • Customer Success Manager
  • Sales Manager
  • Wealth Manager
  • Private Banker
  • Relationship Manager Team Lead

Overall, the career scope of a Relationship Manager is diverse offering opportunities for growth along with advancement within the company. 

Benefits

  • High earning potential
  • Career growth opportunities
  • Client relationships
  • Diverse industries and sectors
  • Flexibility
  • Impact
  • Professional development

Drawbacks

  • Pressure to meet sales targets
  • Long hours
  • Challenging clients
  • Competitive industry
  • Emotional toll
  • Limited growth opportunities
  • Work-life balance